Community Banks of Colorado in 2061 Main Street

Customer Reviews about Community Banks of Colorado:

• ★ ★ ★ ★ ★
  The Trumpets are sounding wake up
  By SunRays MobileDetail, July 02, 2017
• ★ ☆ ☆ ☆ ☆
  I had no checks. And I had no overdraft. My account was positive, and they held funds from me in my account. So I stopped putting money in it. Then they suspended my account which is CLOSING because I dont have access. So its forfit on their part. So after letters are sent its suspended. I just stopping putting money in it. But if they think my money is theirs they need to withdraw it, and not hold my funds. If my account is positive I should have access. So by not letting me access my positive account, they violated their agreement. See they charge $8 a month. So if I got $10 they hold it so they can wirhdraw it on the date they do withdraws. But its my money they withheld. Then they charged me junk fees, because they held my money so I could not use it, so I stopped depositing. What they do is ILLEGAL. My funds are mine and its illegal to hold my money so you can withdraw it a week later. They can't withdraw monthly charges at anytime. And freeze your account to make sure money is in it on their withdraw day.
  By Joe Smartballs, June 24, 2017
• ★ ☆ ☆ ☆ ☆
  in a nut shell: alarmingly unreliable! There are several miserable experiences with this bank that have led to me closing my account. Each incidence individually is maybe forgivable, but after only having the account for 3 months, I am tired of making phone calls to fix their mistakes. Many of my complaints are in regards to the entire company, but their faults extend through the branches as well. While everyone at this branch is very friendly, the 3 people that I interacted with were incompetent. After opening a new account, it took almost a month to receive my debit card. Every time I called the bank about it (which they recommended doing when I opened it), they gave me a different excuse about the reason it had not delivered. One person finally admitted that the request for a debit car had not been submitted until a week and a half after my account was opened. On a corporate level: the e-statements take extensive loading time and may not load at all. Their online banking is not user-friendly. Changing my address with the bank requires the branch personnel to again submit my information to their national company. It takes at least 3 days. Once the bank determined I could be the subject of a card fraud, they decided to send me a new card. I received a message that my old card would become inactive by a certain date but my new card would have been sent a week before then. That date has come and gone, and while my old card is now inactive, I have yet to receive my new card. Yet again, they have left me with no way to withdraw money outside of their limited banking hours. I called the contact 877 number and tried every route to talk to someone. Each time I was transferred to an extension that was not answered and had a recorded message saying that the mailbox for that extension was full. There are so many problems with this bank that after only three months with them, I closed my account.
  By Merrily Green, February 14, 2017

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